Help when you need it
CardHydra Support
Having trouble with a scan, your account, a collection, or a shop? Send us an email and describe what happened.
Email support
The address is shown as text as well as a link, so you can copy it if your browser does not open an email app.
support@toplo.ioWhat to include
- What you expected and what happened instead.
- The steps that reproduce the issue.
- Your device, platform, and CardHydra version.
- Your account email when it is relevant to the problem.
Keep sensitive details private
Never send us your password, authentication codes, full payment details, or other secrets. We will not ask for them by email.
Is this a privacy request?
Read our Privacy Policy or email privacy@toplo.io.